Why You Need Monitoring and Alerting Services
Various devices such as computers, tablets, and phones that handle email clients, databases, and applications can be vulnerable. Tight-knit security of a company’s IT infrastructure and keeping it under constant surveillance can secure clients’ reliance. Dropndot’s 24/7 Monitoring and Alerting Services provide critical network maintenance and guarantee ongoing updates, monitoring, and analysis to maintain your organization’s productivity at its peak, protect you from any threats and earn your client’s trust.
Dropndot's High-precision Monitoring & Alerting Services
Dropndot’s dedicated service incorporates remote monitoring of client systems and proactive alerting to prevent potential issues from becoming critical. Our teams produce various alerts whenever a problem arises through an automated monitoring and alerting system enabling us to resolve issues proactively. Our monitoring system is available 24/7 and uses multiple internet bandwidth providers to keep your monitoring uninterrupted.
Our system monitors itself for failures or issues. Dropndot’s engineers receive alerts and can monitor clients’ systems in real-time. Our monitoring system captures issues and tracks capacity and performance efficiently and constantly. We use a range of troubleshooting and diagnostic tools to conduct remote issue analysis and resolution.
Network Monitoring Services:
- Disk Monitoring
- UPS Monitoring
- Backup Monitoring & Review
- Application Performance Monitoring
- Application Event Monitoring
- Switch and Router Monitoring
- Printer Monitoring
Network Reporting Services:
- Monthly Monitoring Reports
- Monthly Performance Reports
- Access to Your Custom Dashboard
- Access to Client Web Portal
Proactive Maintenance Services:
- Remediate Monitor Generated Alerts
- Network / Active Directory Optimization
- Service Pack Deployment/Patch Deployment
- Hard Drive Maintenance
- Firmware Upgrades
- Anti-Virus Protection
- Anti-Spyware Protection
How Does Our Service Work?
- We will get to know your requirements. Offer a bespoke solution to suit your unique needs.
- You can select from our range of services or custom health models based on your requirements.
- Then we monitor the health of infrastructure, send you notifications, track availability and performance metrics. All the historical data is at your disposal via our self-service platform.
- If thresholds are exceeded, automatic alerts will be sent via your preferred notification channel, such as email or text messages. You can configure roles and set up notification schedules to suit your preferences.
Benefits of Our Services
We use advanced network management tools to monitor and manage the components of our clients' networks. We respond proactively before crossing thresholds and do not wait for a situation to deteriorate into a crisis.
Some of the benefits of our managed network monitoring and alerting service are:
- Real-time network reporting
- Reduced downtime
- Maintain network consistency
- Decreased reaction time to issues
- Reduced severity of network issues
- Reduced quantity of issues
- Improved security
- Better compliance
- Reduced IT support costs
- Enhanced staff productivity
Why Choose Us for Monitoring and Alerting Services?
We cater to small, medium, and large enterprises with our managed services. Our goal is to reduce the difficulties of navigating and comprehending complex solutions. With our “cost effective” pricing, we offer high-quality services.
Extensive expertise
At Dropndot, we are confident in our ability to overcome any challenge. Our engineers provide professional support and deliver optimal solutions with utmost reliance.
Distributed Monitoring
We ensure uninterrupted availability by deploying our monitoring nodes in various locations. This approach enhances the stability and resilience of our service.
Custom Solutions
Our monitoring and alerting services are not cookie-cutter; all of our services are customizable. As your business grows and your IT systems change, our experts will help you ensure that your current health models continue to meet your needs by optimizing them.
24×7 monitoring
Our Monitoring & Alerting service is available 24×7, including access to advanced SOC & SIEM, and is included in all of our services.
Superior Support
Our monitoring and alert services team is certified and highly trained to ensure optimum support.